Let our versatile Top Cat Tree provide a fun play area for your feline companions!
With 4 combination forms, you can create a cat tower that suits your space and cats' preferences perfectly.
This multi-level cat tower is designed to accommodate up to 3 cats at a time, providing ample space for them to play, rest, and stretch their paws.
- The curved top cat bed with mat will ensure maximum comfort during cats' nap time
- The transparent space capsule allows you to watch your adorable cats.
- The balcony-shaped platform brings a touch of luxury to the cat tree, making it a stylish addition to your home. To satisfy cats' natural instincts, there exist a hanging interactive toy and sisal wrapped scratching posts.
- The 2 round platforms are designed to adapt to the cat's nature of jumping.
- The Top Cat tree is made of rubber wood, sturdy and not easy to crack.
- The large and thickened base ensures your cats are secure while enjoying their playtime.
- For easy maintenance, the removable mats are machine washable.
Features:
Free combinations meet your different needs
The multi-level cat tower can accommodate up to 3 cats at a time
- Top cat bed is designed to fit cats' body curve
- Transparent space capsule
- Fully wrapped scratching posts are made of natural sisal rope
- Hanging interactive toy to satisfy cat's hunting instincts
- 2 round platforms for jumping
- Premium rubber wood construction - sturdy and durable
- Removable & machine washable mat
- Large & thickened base ensures stability
- Equipped with hook & loop fasteners for easy attachment
- Smooth round corners are less prone to hurt cats during jumping
Specifications：
- Colour: Beige
- Material: Rubber Wood, Paper Rope, Plush, PP Cotton
- Overall Dimensions: 60 cm x 60 cm x 146 cm(L x W x H)
- Capsule Size: 29 cm x 15 cm(Dia. x H)
- Net Weight: 20.5 kg
- Maximum Weight Per Platform: 15 kg
Package Include：
1 x Cat Tree
1 x Instructions
Free Shipping Metro Sydney, Melbourne, Brisbane and Adelaide,.Shipping at Cost Elsewhere
Our items are shipped by Australia Parcel Post Service or other reputable Courier Services. Items are shipped within one business day. Please allow 7-10 working days for your order to arrive.
Buyers must provide the correct delivery address and mobile phone number on the check-out page. P O Boxes cannot be delivered to. If you don’t provide a number, then delivery notification cannot be given. If delivery is not successful, the item will be transferred to the nearest Australia Post Branch or Courier Service Depot.
Please follow the instructions on the delivery card. If signature is required on delivery, please ask us before you purchase or note this on the check-out. Our standard Free Postage is “Authority to Leave”, meaning the item will be left at or near your front door.
Once the item is dispatched, you will receive a confirmation email advising you of your Parcel Tracking Number and Carrier. Insurance is not included on all items unless you ask and pay.
Registered deliveries
The registered (not authority to leave) delivery charge you pay is for the courier to only attempt one delivery to the address you nominate in your order
In the case of a registered delivery, please be sure that the delivery address you provide will have someone present there during normal business hours to accept the delivery
If there is no one at the address to sign for the delivery the item will be returned to the local courier’s depot. If this occurs you will be required to pay a re-delivery fee for a second delivery or you may elect to collect the item for the nearest depot to you at no charge.
We do not make any money out of delivery charges and we are not the courier company. Once the items ship from our warehouse, please track the shipment and make sure someone is at the address to sign for it
Please note we have no say in what day/time your order is delivered. For any delivery enquires please contact the courier directly
IMPORTANT:
Please provide your mobile phone number at Check-Out Payment. The courier can ensure there is someone home for your parcel.
Product Damage or Malfunction or Incorrect Product
To resolve this issue kindly notify us within 7days in the unlikely event that the item arrives damaged or faulty, or is not what you ordered.
Failure to begin the process of Product CHANGE, REFUND AND/OR RETURN of the item WITHIN 7 DAYS OF RECEIPT will exempt DeluxeHomeDelight from any further action
In addition to a detailed description, please provide images (or a short video clip if more appropriate) of the product as you received it and its packing, or the damage or problem in order to proceed with the warranty process. Once assessed and approved by our customer service team, you will be contacted to proceed with the return, refund or replacement process. Please do not attempt to return the item without our approval.
To make a claim, you must provide us with a copy of your tax invoice or any kind of proof showing that you purchased the item from us. You need to also describe the problem precisely and provide evidence to support your claim, and state whether you are requesting a replacement, repair, refund or credit.
Refunds generally take up to 7-10 business days to process and we will notify you once the refund has been processed. However, please allow an additional 5 working days (remove “on top” here)or your financial institution to process it.
A refund or replacement will not be provided if products have been tampered with, misused, mishandled or mistakenly installed. Customers are responsible for following the instructions and advice given by the manufacturers.
In summary we can process this instance only with your help by following this process
RETURN PROCESS
Send us an email explaining what the issue is and how you addressed it along with:
- Photos of item received (its current condition), damage and/or video of malfunctions, and original packing
- Specify replacement or return
- We will take 7-10 business days to study the documentation and then either
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Contact you to arrange pick up by courier and return labels, or explain why we do not accept the return/replacement
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NOTE :
* All items must be returned in its original packing so that undamaged “change of mind or incorrect items can be re-inventoried/re-sold
* Upon receipt of item at our warehouse, it will be inspected and further actions taken. Once a course of action has been arrived at, allow 5 business days plus courier for your replacement to arrive.
