Free Shipping Metro Sydney, Melbourne, Brisbane and Adelaide,.Shipping at Cost Elsewhere
Our items are shipped by Australia Parcel Post Service or other reputable Courier Services. Items are shipped within one business day. Please allow 7-10 working days for your order to arrive.
Buyers must provide the correct delivery address and mobile phone number on the check-out page. P O Boxes cannot be delivered to. If you don’t provide a number, then delivery notification cannot be given. If delivery is not successful, the item will be transferred to the nearest Australia Post Branch or Courier Service Depot.
Please follow the instructions on the delivery card. If signature is required on delivery, please ask us before you purchase or note this on the check-out. Our standard Free Postage is “Authority to Leave”, meaning the item will be left at or near your front door.
Once the item is dispatched, you will receive a confirmation email advising you of your Parcel Tracking Number and Carrier. Insurance is not included on all items unless you ask and pay.
The registered (not authority to leave) delivery charge you pay is for the courier to only attempt one delivery to the address you nominate in your order
In the case of a registered delivery, please be sure that the delivery address you provide will have someone present there during normal business hours to accept the delivery
If there is no one at the address to sign for the delivery the item will be returned to the local courier’s depot. If this occurs you will be required to pay a re-delivery fee for a second delivery or you may elect to collect the item for the nearest depot to you at no charge.
We do not make any money out of delivery charges and we are not the courier company. Once the items ship from our warehouse, please track the shipment and make sure someone is at the address to sign for it
Please note we have no say in what day/time your order is delivered. For any delivery enquires please contact the courier directly
Please provide your mobile phone number at Check-Out Payment. The courier can ensure there is someone home for your parcel.
Warranty for 12 MONTHS
We are committed to our Customers and aim to offer Top Quality Products at Better Prices. If something goes wrong, please contact us. We are here to help.
For warranty assistance, please contact us and we will be happy to assist.
Returns : 30 DAYS
We have a 30 day No Questions Asked returns policy for unopened items
For your peace of mind, we offer a 30 Day Money Back Guarantee on faulty goods. You must notify us and not attempt to repair or modify the item as this will void the warranty
7 days after the buyer receives it Money back 20% restocking fee may apply
The buyer is responsible for return postage costs
PLEASE NOTE RETURNS for items deemed damaged in transit, DOA or due to warranty issues, all delivery costs or fees will be covered by us. If you do not intend using these item/s immediately, please promptly check the condition of all packages and items upon receipt. Our transit insurance, which covers against all damages in transit, expires 7 business days from the date of delivery. We therefore cannot accept any claims for damage in transit after this period.
If there is an issue with your items taking too long or being damaged when item arrives, please contact us with full information and pictures so we can assist you in resolving your issue and so that you can continue to have a pleasant experience with us
RETURNS Policy for a “change of mind” will be less a restocking fee of up to 20%, ALSO less any PayPal or Credit Card Fees charged and Any Associated Delivery Costs. Any cost related to returning an item is paid by the Purchaser. Items must be in their original condition with the product packaging, booklets/manuals, swing tags, labels and all other accessories included. The item/s are NOT opened, used, worn or damaged, and are in re-saleable condition as still BRAND NEW when we receive the item back. An item returned that is not still in a BRAND NEW condition will be returnedto the Buyer at their expense
Refunds by Law in Australia, consumers have a legal right to obtain a refund from a business for goods purchased if the goods are faulty, not fit for purpose as described or don’t match description
Ok, we get it. You've got alot of choice when it comes to online shopping. Here's why we think you should shop with us at Deluxe Home Delight.
Fast, 24 hour processing. Your order will be on it's way in no time.
Great Service. We pride ourselves on the best service, anywhere.
Your Satisfaction Guaranteed. We handpick our products for quality, we know you'll love them. But is there is ever something wrong, we'll fix it.
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