7 days after the buyer receives it     Money back   20% restocking fee may apply

PLEASE NOTE

The buyer is responsible for return postage costs

Details

PLEASE NOTE
RETURNS  for items deemed damaged in transit, DOA or due to warranty issues, all delivery costs or fees will be covered by us. If you do not intend using these item/s immediately, please promptly check the condition of all packages and items upon receipt. Our transit insurance, which covers against all damages in transit, expires 7 business days from the date of delivery. We therefore cannot accept any claims for damage in transit after this period.

If there is an issue with your items taking too long or being damaged when item arrives, please contact us with full information and pictures so we can assist you in resolving your issue and so that you can continue to have a pleasant experience with us

RETURNS Policy for a “change of mind” will be less a restocking fee of up to 20%, ALSO less any PayPal or Credit Card Fees charged and Any Associated Delivery Costs. Any cost related to returning an item is paid by the Purchaser. Items must be in their original condition with the product packaging, booklets/manuals, swing tags, labels and all other accessories included. The item/s are NOT opened, used, worn or damaged, and are in re-saleable condition as still BRAND NEW when we receive the item back. An item returned that is not still in a BRAND NEW condition will be returnedto the Buyer at their expense

If you have a faulty item, please phone 0422-679-235 or email us at lynne@therealbusinessofmarketing.com.au and we will be happy to assist. Depending on the nature of the fault, we may repair, replace or refund your purchase.

Refunds by Law  in Australia, consumers have a legal right to obtain a refund from a business for goods purchased if the goods are faulty, not fit for purpose as described or don’t match description